Welcome to Columbus Tree Felling. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services in Kempton Park, Johannesburg, East Rand, and surrounding Gauteng areas.
This policy is aligned with the Protection of Personal Information Act (POPIA).
Personal Information We Collect
If you register on or order through our www.columbustreefelling.co.za to request one of our core services, we may request partial or full personal details, including:
- Name and surname
- Physical address
- Email address
- Mobile number
- Physical Address (for service delivery)
- Any information submitted via contact forms or WhatsApp
Please notify us promptly of any changes to your information.
You may voluntarily provide additional information. In doing so, you agree to be truthful and accurate and not to impersonate or misrepresent others.
Use of Personal Information
We will only use your personal information with your explicit consent for purposes such as:
- Processing requested services and / or deliveries
- Communicating product or service updates, offers, or promotions (unless opted out)
- Enhancing your experience and improving our website through behavioral tracking
Disclosure of Personal Information
We will not disclose your personal information without your consent, except to:
- Employees and third-party providers assisting with your service request / orders or communication
- Divisions, affiliates, and partners for marketing (unless you opt out)
- Law enforcement or fraud agencies when legally required or necessary to prevent harm
- Service providers contracted for business operations (e.g. fraud prevention, marketing)
- Suppliers liaising with you on incident related matters or / defective products
Legal Requirements and Investigations
We may disclose your information when required by law or to protect our rights or property. In cases of fraudulent payments, we may disclose relevant information for criminal or insurance investigations.
Reviews and Ratings
By submitting a rating or review, you consent to us using it for marketing purposes. Your first name (as registered) may be displayed; however, your surname and contact details will remain confidential. Do not submit reviews in favor of Columbus Tree Felling and Landscaping if you do not consent to this use.
Confidentiality and Access
At Columbus Tree Felling and Landscaping, we treat your personal information as confidential, except where otherwise permitted in this policy. You may request access to or update your personal data at any time.
We will return or delete your personal data upon request, except where we are legally obligated to retain it.
Data Security and Liability
We take all reasonable precautions to protect your data. However, we are not liable for unauthorized disclosures by third parties outside our control unless caused by our gross negligence.
Cookies
Our websites use “cookies” to enhance user experience, track behavior, and improve content. Cookies may also support targeted advertising through third-party tools. Cookies do not personally identify users.
You may disable cookies in your browser settings, but doing so may limit website functionality. By not disabling cookies, you consent to their use as outlined in this policy.
If you have any questions regarding this Privacy Policy, please contact Columbus Tree Felling and Landscaping us at:
- Phone: 083 443 1441
- Phone: 078 600 6367
- WhatsApp: 083 443 1441
- Email: chris@columbustreefelling.co.za